Omnichannel Platform
![Omnichannel Platform Omnichannel Platform](/_nuxt/topo.BLojRt9P.png)
Benefits of Omnichannel Service
![Serve Multiple Channels Serve Multiple Channels](/_nuxt/block-canais.CSwEcwTs.png)
![WhatsApp Service WhatsApp Service](/_nuxt/block-whats.CPtyiHMZ.png)
![Facebook Service Facebook Service](/_nuxt/block-messenger.CdG4hwW9.png)
![Instagram Service Instagram Service](/_nuxt/block-insta.CV4_apu4.png)
Results that speak for us
Gabriel Roso - Operations Analyst at Biz
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Frequently Asked Questions - FAQ
What is omnichannel service?
A customer service strategy that integrates multiple communication channels of a company. This means that, regardless of the channel the customer chooses to communicate with the company (such as online chat, phone, email, social networks, WhatsApp, among others), the experience will be consistent and continuous. Information is shared across different channels, allowing the customer to start a conversation on one channel and resume it on another without losing context.
How to integrate my chats using Huggy?
First, sign up on the platform and get your API credentials. Then, choose the chat platform you want to integrate, such as WhatsApp, Instagram, or Facebook Messenger, and set up the integration according to the provided instructions. Perform tests to ensure correct operation.
How to integrate my chats using Huggy?
First, sign up on the platform and get your API credentials. Then, choose the chat platform you want to integrate, such as WhatsApp, Instagram, or Facebook Messenger, and set up the integration according to the provided instructions. Perform tests to ensure correct operation.