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Call requestsRule-Based Chatbot
- Performs predefined objective tasks based on variations in questions and context;
- Vocabulary limited to what has been predefined, with programmed responses.
Chatbots
The best attendant for your company
Delight customers from the beginning to the end of each stage of their journey with interactions that provide the feeling of personalized treatment.
Significant cost savings
Where to Use the Chatbot
Customer Support (SAC)
Resolve your customers' main questions in less than 2 minutes.
Sales
Guide customers towards a purchase with recommended products and personalized offers.
Lead Capture and Qualification
Initiate contact with personalized greetings and turn website visits into sales opportunities.
Customer Satisfaction Survey
Measure customer satisfaction.
Billing or Negotiation
Send reminders and payment invoices.
Appointments
Optimize appointment scheduling, prevent cancellations with attendance confirmation and reminders.
Personalize Your Service
Have Custom Reports
Improving your service is possible only with data analysis. Measure and evaluate results according to your specific needs and goals.
Personalize Your Service
Understand your customers' needs, identify trends, and gain valuable insights to improve your products and services.
The Power of Artificial Intelligence
With artificial intelligence integration, the chatbot understands user questions naturally and provides precise and personalized responses. It also analyzes the user's profile and history to offer relevant recommendations.
Choose the Best Intelligence Option
At Huggy, we offer various options to enhance your system's intelligence. You can start with Basic, our native intelligence, or opt for more advanced knowledge processing systems like Watson, Api.ai, and Microsoft's bot services.
Rule-Based Chatbot vs. Artificial Intelligence (AI) Chatbot
A chatbot needs to understand and respond to user messages, and there are two different approaches to achieve this: rule-based or with artificial intelligence.
Rule-Based Chatbot
Artificial Intelligence (AI) Chatbot
*Additional service available only with integration. Price on request.
Transform Your Operation with Intelligent Chatbots
and achieve a new era of efficiency and customer satisfaction!