Huggy for Marketing

The best tool for Customer Service

Optimize the capture, qualification, and conversion of leads with Huggy, a customer service platform that ensures more qualified business opportunities in an automated way.

Turn visitors
into customers

Capture valuable information from your target audience and build a solid base of people interested in your business

Win customers through conversations

Establish meaningful conversations with your contacts and guide them through the purchase process, turning them into satisfied customers.

Generate sales at scale

Automate your interactions based on the profile of your contact base, sending the right message at the right time.

Multiply your conversions with chat support

Utilize the power of real-time interaction with your visitors, providing instant responses and a highly personalized experience. Watch your conversion rates skyrocket as you reap the benefits of this customer service platform and further enhance your marketing strategy.

Results that speak for us

“The outlook is very positive! We intend to achieve a revenue increase of 70% to 100% in the next 4 or 5 years. And, to reach this goal, we count on Huggy's support, especially using the Chatbot, which has been a differential for providing fast and efficient service.”

Fábio Martins - Agência Juca na Balada

View full case

Our solutions

Triggers

Turn visitors into customers with personalized messages and targeted actions using our trigger (pop-up) tool.

Learn about Triggers

Flow

Make your customer service highly personalized with our automated journey and offer greater flexibility.

Channel message flow: master the art of communicating on multiple channels.

<strong>Personalized messages:</strong> create meaningful connections with tailored messages.

Personalized messages: create meaningful connections with tailored messages.

<strong>Strategic questions:</strong> lead smart interactions with questionnaires.

Strategic questions: lead smart interactions with questionnaires.

<strong>Transitions between services:</strong> maintain continuity and efficiency in all interactions

Transitions between services: maintain continuity and efficiency in all interactions

Learn about Flow

Mass shootings

Use the WhatsApp Business API to simultaneously reach a large number of contacts. Keep your customers engaged with promotions, announcements, and relevant information, ensuring effective and impactful reach.

WhatsApp Solutions

Instagram

Facilitate interaction with your audience by starting conversations from comments on Instagram posts and interactions with Stories. Manage all messages in a single screen, along with your other communication channels.

Instagram Solutions

Reports and Analysis

Improve your marketing strategy by tracking KPIs. Perform data analysis for decision making, customer satisfaction measurements, and insights on what is selling the most

Complete real-time reports

Integrate your CRM with marketing automation

Various software available so you can integrate with Huggy!

Talk now with the expert

We are official Meta partners

Huggy has total security and transparency to activate the official Meta API, which means that as partners, you have even more security when activating the official API for channels with us.

Frequently Asked Questions - FAQ

What is Huggy?

Huggy is a Digital Customer Service Platform that centralizes channels like WhatsApp, Instagram, Online Chat, among others, on a single screen and enhances conversations between businesses and customers in an efficient and scalable way. With Huggy, you can use chatbots and improve service results for sales, marketing, support, and customer success.

How to integrate my chatbots?

To set up the Huggy Chatbot, start by creating an account on the Huggy platform by visiting the website, registering, and confirming your email. After that, you will have access to the control panel where you can create and customize your chatbot according to your company's needs, defining automatic responses, dialogue trees, and essential information. Finally, integrate the Huggy Chatbot with your company's communication channels, such as the website or Facebook page, so that it can serve your customers automatically and efficiently, providing a unique and personalized service experience.

What plans are available for hiring?

Huggy offers several service plans adapted to the unique needs of your business. To choose the most suitable one, you can compare the features between the available plans, here.