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Integrations

Integrations

Smart integrations create connections that sell

Smart integrations create connections that <span class="title-highlight">sell</span>
Connect your company's core systems to Huggy's intelligence to bring context to your operation and turn every conversation into results and revenue growth.
Smart integrations create connections that <span class="title-highlight">sell</span>
Digital service

Personalized conversations aligned with your company's strategy

Digital service needs to be smart, and that's where integrations gain strength. Conversations with leads and customers need to be agile, efficient, personalized, and sales-driven.
See how integrations transform your business's digital service:
  • Conversational Commerce
    Conversational Commerce

    Monitor cart abandonment, check stock, send payment links, and confirm orders right in the chat quickly, without letting the sale cool off.

  • Customer Support and Relationship
    Customer Support and Relationship

    Make key information easier to access and improve satisfaction levels, reviews, and customer recommendations.

  • Conversational Marketing
    Conversational Marketing

    Anticipate your customer's needs. Qualify leads using real-time CRM data and personalize your approach for higher conversion.

Take Advantage of Our Complete API

Connect conversations to the systems you already use in your business operations. Check out our documentation here.
  • Mailchimp
  • Pipedrive
  • HubSpot
  • n8n
  • RD Station
  • Google
Integrations

Connect your conversation to endless possibilities

With Huggy's Flows combined with our complete API and Webhooks, you can create integrations with endless possibilities in the conversation, enriching your customer's journey even further.
Connect your conversation <span class="title-highlight">to endless possibilities</span>Connect your conversation <span class="title-highlight">to endless possibilities</span>

Automated and human service complement each other

Multiply your results and deliver an above-average experience for your customers. Use integrations to organize your operation into three layers:
  • Automated Layer
    Automated Layer

    The entry point of the journey. Automate messages to instantly guide the customer and resolve basic requests at scale.

  • Intelligent Layer
    Intelligent Layer

    More context for service. Access data integrated with your company's systems and make autonomous decisions. Take advantage of the Complete API according to your company's needs.

  • Human Layer
    Human Layer

    When complexity requires the human touch, the customer is directed to the right agent, carrying the history and data collected from previous layers.

Custom-fit service: get to know your customer

Your customer reaches out and the service happens tailored to their interaction history. Chat already knowing their preferences, past purchases and more, turning conversations into relationship, upsell, and cross-sell opportunities.
  • CRMs and Sales
    CRMs and Sales

    Sync leads, pipeline, and sales opportunities instantly to feed the intelligent layer with context.

  • E-commerce and Payments
    E-commerce and Payments

    Monitor cart abandonment, revenue, and send payment links smoothly, making service the reason the sale happens.

  • Support and Operations
    Support and Operations

    Automatically turn critical interactions into structured tickets on the market's leading Helpdesks.

  • Take Advantage of the Complete API
    Take Advantage of the Complete API

    Technical power without barriers. Give your team the freedom to architect custom integrations with your company's systems.

Trust your operation to those who deliver real results

Join over 4000 companies around the world that have chosen Huggy's intelligence, efficiency, and technology to transform interactions into growth.