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Flow

New

Your even more customizable service process

Build an automated service journey. Get more flexibility and countless possibilities to attend.

(100% free to get started. No credit card required)

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Have a specific stream for each channel

Turn your customer's experience by giving him personalized service that fits the channel of contact he chooses to talk to you.

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Chat Online

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Messenger

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Telegram

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Email

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SMS

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and More

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Define what will happen in the entire service process from the time of entry, before the customer is served by the human layer, on exit, when the service is terminated by the agent.

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Input stream

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Output stream

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Customize your messages

Send contents be they texts, images, audios or videos. Use context variables and customize each service.

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Ask any question being strategic

Capture data and raise valuable information during chat.

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User enters the flow

Everything starts after an user enters the flow. This is a standard action for all flows.

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Meet according to condition

Your client can choose the path you want to follow and your flow can deliver that experience to him.

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Channel

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Location

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Schedule

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Language

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Transfer the client from one flow to another

Your service does not have to end when it ends. Transfer to other streams and continue the journey.

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Take it to other apps.

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Do everything and a little more

Build numerous interactions in a structured way with our list of actions.

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Finish chat

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Set department

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Create condition

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Auto distribute

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Add tags

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Transfer to another flow

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Set a bot

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Transfer to Agent

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Set a bot

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Set a tab

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Set chatform

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Put call in line

Get started free!

Start using Huggy in your marketing strategy and achieve the best results!

(100% free to get started. No credit card required)

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